MandarinSOS

Privacy Policy

Last Updated: January 2025

1. Introduction

MandarinSOS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

2. Information We Collect

2.1 Information You Provide

  • Account Information: If you create an account, we collect your email address and authentication credentials.
  • User Content: Phrases you save as favorites, converter inputs, and learning progress data.
  • Device Information: We collect a unique device identifier (UUID) to track app usage and link devices to your account.

2.2 Automatically Collected Information

  • Subscription status and purchase information (processed through Apple's StoreKit)

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Sync your favorites and progress across devices
  • Process subscription payments and manage your account
  • Send you important updates about the app
  • Respond to your support requests

4. Data Storage and Security

Your data is stored securely:

  • Local Storage: For guest users, favorites are stored locally on your device.
  • Cloud Storage: For signed-in users, data is stored securely in our encrypted cloud database.
  • Authentication: Authentication tokens are stored securely on your device.

5. Third-Party Services

We use the following third-party services:

  • Apple StoreKit: For in-app subscription purchases. Apple processes all payment information.
  • AI Service Provider: For Chinese language translation and conversion services.
  • Email Service: For sending verification codes and support communications.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety

7. Your Rights

You have the right to:

  • Access your personal data
  • Delete your account and all associated data
  • Opt out of non-essential data collection
  • Request a copy of your data

To exercise these rights, contact us at hi@mandarinsos.com.

8. Children's Privacy

Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. You can access the current Privacy Policy at any time in the app settings. By continuing to use the App after any changes, you agree to the updated Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: hi@mandarinsos.com